About Shipping
About Shipping
Thank you for choosing RecordDecor. We are committed to providing fast and reliable delivery services. Below is a detailed explanation of our shipping policy:
1. Order Processing Time
All orders will be processed within [1-3] business days (excluding weekends or holidays).
After your order ships, you will receive a confirmation email containing a tracking number.
Note: Processing times may experience slight delays during major sales events or peak order periods. We appreciate your understanding.
2. Shipping Costs & Estimated Delivery Times
Shipping fees are automatically calculated at checkout based on your selected shipping method and delivery address.
Destination Shipping Method Estimated Delivery Cost
United States Standard Shipping [10-15] business days [$9.9 / Free shipping on qualifying orders]
Canada Standard Shipping [10-15] business days [$9.9 / Free shipping on qualifying orders]
Australia Standard Shipping [15-20] business days [$9.9 / Free shipping on qualifying orders]
United Kingdom Standard Shipping [3-7] business days [$9.9 / Free shipping on qualifying orders]
International Shipping Standard Shipping [7-15] business days [$9.9 / Free shipping on qualifying orders]
Please note: Delivery times are estimates only. Actual arrival may be affected by local customs clearance, weather, or logistics providers. We cannot guarantee delivery times 100%.
3. Customs Duties & Import Taxes
RecordDecor is not responsible for any customs duties, taxes, or import fees incurred during shipment. All such charges are the customer's responsibility.
4. Track Your Package
Once your order ships, you'll receive an email with a tracking link. Monitor your package's status in real-time via:
https://www.17track.net/
5. Damaged or Lost Packages
If you receive damaged goods during transit, please retain all packaging materials and the damaged items. Contact our customer service team at info@recorddecor.com within [48 hours] of receipt. We will promptly coordinate a reshipment or claim for you.
6. Address Changes
Ensure your shipping address is accurate within [12 hours] of placing your order. Once an order has shipped, we cannot modify the delivery address.